Knowledge Hub

Objective

  1. To identify the service needs of Ottawa’s Eritrean Community 
  2. To support the Mehari Centre in the development and continuous improvement of services, programs and initiatives that will support the Community 
  3. To share the needs of Ottawa’s Eritrean Community with service providers (e.g. government agencies, NGOs, settlement organizations)  

Methodology

To capture the needs of newcomer Eritreans, the Mehari Centre employs a mixed-methods approach. This includes:

  • Focus groups for qualitative, in-depth insights, providing a narrative around personal experiences and challenges.
  • Surveys for quantitative measures to gauge the broader population’s needs and access patterns.

This combination offers a comprehensive view of the community’s service gaps, challenges, and aspirations.